Help Center

FAQ

About the Box

Is it all sexual intimacy items, or items that promote emotional intimacy also?

What might we expect in this box?

How does the subscription work?

Can I buy just one box?

What if I sign up between boxes or when a box a sold out?

When do the boxes ship?

Shipping

How much does shipping cost?

Do you ship internationally?

Why haven't I received my box?

Will I get a tracking number once my box ships?

Billing

When will I be bllled?

How do change the credit card associated with my subscription?

Membership

Do you accept returns or exchanges?

My Account

I didn't create an account when I ordered. How can I make changes to my address and orders?

How do I change my shipping (or billing) address?

I have been trying to log into my account but I couldn’t get my password correct and then when I chose “forgot password” it couldn’t find my account at all.

How do I cancel my subscription?